• Achieve3000
  • Walhalla , SC
  • Non-Executive Management
  • Full-Time
  • 398 Matthew Dr


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Sr. Client Success Manager

At Actively Learn, we strive to be not just a vendor to schools and districts, but a true partner. This means we re relentlessly focused on delivering value in every partnership. In this role you will work proactively with schools and districts to get their students reading for depth. You will be responsible for onboarding partners and ensuring they will renew. To do this, you ll need to build and maintain strong, long-lasting partnerships with stakeholders at all levels of K-12 institutions. Product and pedagogy experience will help partners use Actively Learn to its fullest potential.

Responsibilities:

  • Own end-to-end client lifecycle post-sale with a dedicated portfolio of partners
  • Develop and lead implementation plans with partners
  • Deliver professional development sessions, both in person, and online
  • Monitor partner and portfolio health and ensure satisfaction by developing strong relationships and increasing usage and adoption
  • Serve as an implementation expert and partner to help schools and districts drive improved student reading outcomes
  • Travel approximately 20% to meet with partners for professional learning & planning
  • Qualifications:

  • 4+ years in a Sales (likely expansions) or Success (renewal) role, ideally at an EdTech B2B or B2G at a software company
  • Demonstrated project and portfolio management skills with 60+ partners
  • Excellent communications across all channels, with an emphasis on written communication
  • Experience in probing for underlying customer needs and providing solutions based on them
  • Strong communication and interpersonal skills with aptitude in building relationships with every level of decision making in schools & districts
  • Have a proven ability to organize and prioritize against competing needs


  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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